A note on weather:
- Please read the terms and conditions before purchasing and note that you will be required to complete a waiver form before the flight.
- Changes and refunds are allowed up to three days before the booked date.
- Please note that any bank credit card charges cannot be refunded.
- Changes regarding dates or times can only be made up to one day before the booked date and are subject to availability.
- • No refunds or changes are allowed on the day of the event.
- Please contact our team at +966 920 025 003 or send a refund request using the contact us form.
- If you booked your ticket through a third party, please coordinate with them on policies, changes, and updates.
Helicopter flights are weather dependent and may be cancelled last minute due to bad conditions or strong wind. In this event, you will be offered a full refund or a member from our call centre team will help you reschedule. Plan to spend a few days in AlUla so you can rebook if this happens to you.
Flight length will be based on the assessment of the helicopter team.