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Contact us

If you’re looking for information related to travelling, general visits, tours, experiences, dining, and beyond, this is the right place. Don't hesitate to reach out to us.
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To find out more about what you can do in AlUla, try our search below
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Explore AlUla

  • Show me everything
  • History and Heritage
  • Events
  • Concerts
  • Wellness
  • Arts and Culture
  • Nature and Outdoors
  • Adventure
  • Culinary Experiences

Travel dates

Explore Explore

Need help with bookings or visiting AlUla?

Manage your booking

To request a refund or to cancel a booking, access your bookings from your profile page. Alternatively, our call centre can assist you (00 966 920 025 003 available daily, 9 am - 9 pm KSA).

Packages

Book your unforgettable trip to AlUla with one of our recommended travel partners offering a variety of different itineraries across heritage, arts, nature, adventure and wellness.

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Getting to and around AlUla

From what to consider while planning your AlUla trip to useful advice for once you get here, this page has all the information you’ll need to make getting to and around AlUla as smooth as possible.

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Practical information

Take the pain out of planning your holiday with these useful facts and travel tips.

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Visitor centres

Talk to a destination specialist in AlUla
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Hegra Visitor Centre

Get directions

Hegra Visitor Centre

Open daily

07:00 to 18:00

Winter Park Visitor Centre

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Winter Park Visitor Centre

Open daily

07:00 to 23:00

OId Town Visitor Centre

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Old Town Visitor Centre

Sun - Thu
08:00 to 23:00

Fri & Sat
08:00 to 00:00

Airport Visitor Centre

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Airport Visitor Centre

Open daily

07:00 to 23:00

Dadan Visitor Centre

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Dadan Visitor Centre

Temporarily closed

Almuthalath Visitor Centre

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Almuthalath Visitor Centre

Temporarily closed

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Useful contacts

Important numbers

  • Police: 999
  • Saudi Ambulance: 997
  • For traffic accidents: 993
  • Highway Patrol: 996
  • For a more comprehensive list of useful contacts, see Visit Saudi.

Tourism

  • Tourism Call Center: 930
  • Tourism International Call  Center: +966920000890
  • Najm Company: 920000560
  • General Directorate of Passports: 992

Public security

  • Saudi Public Security: 989
  • General enquiries: 905
  • Emergency medical consultation: 937
  • General Directorate of Narcotics Control: 995

  • Police: 999
  • Saudi Ambulance: 997
  • For traffic accidents: 993
  • Highway Patrol: 996
  • For a more comprehensive list of useful contacts, see Visit Saudi.

  • Tourism Call Center: 930
  • Tourism International Call  Center: +966920000890
  • Najm Company: 920000560
  • General Directorate of Passports: 992

  • Saudi Public Security: 989
  • General enquiries: 905
  • Emergency medical consultation: 937
  • General Directorate of Narcotics Control: 995