We are here to help you Experience AlUla in the best possible way. Have a question or enquiry? We would love to hear from you.
FAQ's and What to Expect
Learn about AlUla's culture and explore trip ideas and day-by-day itineraries of what to do.
Questions About AlUla
Have a general enquiry about visiting AlUla? Please call a representative at 920 025 003 9am - 5pm Sunday - Thursday.
Have your plans been cancelled or do you wish to go on a later date? Contact a representative at 800 880 3023 between 9am - 5pm 7 days a week to help make your changes.
Give Us Your Feedback
In our efforts to continually improve and learn from guest feedback, we would appreciate your time to take our survey.
Register for our e-newsletter
As AlUla opens as a year-round destination, subscribe to our e-newsletter to be one of the first to know when we open our heritage sites, launch new experiences and announce special events.