What to Expect & FAQ's
For Your AlUla Visit
Although you will be among the first visitors in modern times to see the extraordinary heritage sites, beautiful wilderness and epic landscapes, AlUla has been famous as a welcoming place for thousands of years.
The ancient Dadanites and the Nabataeans greeted pilgrims and those travelling historic routes, with hospitality and a safe place to stay along their journeys. That’s true of the people of AlUla today. Everyone you meet has a smile for you and wants to tell you a story or show you a special place.
Travel & Booking Your Trip
When will flights resume to AlUla?
What are the food and beverage options?
VISITOR INFORMATION CENTRES
How do you get to AlUla?
Saudia Air flies between AlUla and Riyadh, Jeddah and Damman. Flynas files between AlUla and Riyadh. The nearest airport is Prince Abdul Majeed Bin Abdulaziz International Airport (ULH), which is located around 35 kilometres southeast of AlUla. Improvements to the AlUla airport including VIP lounges and other upgrades have recently been completed, as has a new visitor centre on the site.
AlUla is a 10-hour drive from Riyadh, 7 hour drive from Jeddah, 3 hours 20 minute drive from Medina and just over 3 hour drive from Tabuk Airport. It’s also only a 2.5 hour drive to the Red Sea which visitors can add on to their trip.
How do you get around once you arrive in AlUla?
- Careem, download the app from Google Play or IOs Store
- Safwa Green Taxi - 920004507 • AlUla Guide Tours - 966540522257
- Arnawa - 966 592100072
- Rent a car from the airport with Alwefaq from the airport
- Lumi Rental - 920000572
Other transport includes bus transportation from Winter Park to Hegra and Dadan, which can be included in your ticket.
Are Visas currently available?
What is a DMC and why should I book through them?
Where do I go to book my trip to AlUla?
Booking Tours & Attraction Tickets
When will the heritage sites be open for visitors?
What activities are available in AlUla?
Is there a discount on the tickets prices for AlUla locals and residents?
How do you book other experiences in AlUla?
Cancellation & Contact Information
Where can I leave feedback about my experience in AlUla?
Where are the options to contact someone about travelling to AlUla?
Whom do I contact if i need information about refunds?
How can I change or cancel a booking?
Where do I contact if i need to change my travel plans or if I miss a bus?
What are the accommodation options?
Shaden Resort offers comfortable accommodation in an incredible location, Sahary AlUla Resort has tradition Bedouin style rooms.
Ashar Resort offers one, two and three bedroom luxury tented style accommodation and is re-opening after renovations towards the end of 2021.
Habitas is a new eco-friendly luxury accommodation in the Ashar Valley and will be opening in 2021.
More accommodation including new and updated hotel rooms will be coming online throughout 2021.
Could you recommend places for camping?
What events will be available? Is Winter at Tantora coming back?
Proof of marriage is not required for couples to share a hotel room. However, public displays of affection are not consistent with local culture. Visitors should also avoid using profane language or gestures.
Female travellers aged 18 and older can travel independently (including driving and booking hotel rooms) on an eVisa without the need for male companions.
At prayer time, five times a day, music is turned off in public places and many shops close briefly. Visitors should observe decorum during these times.
The sale, purchase and consumption of alcohol is illegal in Saudi Arabia. It is illegal to bring alcohol or drugs into the country.
Learn more about laws and etiquette in Saudi Arabia.
May through September is much hotter in this desert climate, with temperatures ranging from 20–35 degrees Celsius (60–95 degrees Fahrenheit).
What measures will RCU be taking to ensure safety standards in line with the pandemic?
Where does the admission price go?
ELECTRONICS & WI-FI
Wi-Fi hotspots are located at specific locations and all hotels. However, for visitors coming from outside Saudi Arabia, we recommend purchasing a local mobile SIM card from a telecom provider at Riyadh or Jeddah airports.
RAMADAN: During the holy month, muslims are fasting from sunrise to sunset. You will find that most restaurants are closed during the day, however hotels will be able to deliver room service. Take away and delivery services are also available at some restaurants. Most restaurants will open for iftar, the evening meal during which muslims break their fast after Maghrib, or sunset prayer. Shops will be open only a few hours in the day and reopen late in the evenings. The start of Ramadan depends on the sighting of the new moon. In 2021, the month of Ramadan is likely to be over the period 13 April to 12 May 2021, however dates may vary slightly.
EID AL FITR HOLIDAYS: To celebrate the end of Ramadan, muslims celebrate the Eid Al Fitr. Eid Al Fitr in AlUla is a time for family and friends to come together and enjoy meals, celebrations and many local activities. During the first three of five days, most businesses remain closed and restaurants may have shorter operating hours, but it is a wonderful time to be in AlUla and celebrate with the locals with many activities to do. In 2021, Eid Al Fitr is likely to fall on 12, 13 or 14 May, depending on the sighting of the moon.
EID AL ADHA HOLIDAYS: This is the second of the Eid celebrations in the muslim calendar and known as the greater Eid. A celebration a day after the completion of the Hajj pilgrimage, it falls on the tenth day in the final month, Dhu-al-Hijjah, of the Islamic Lunar Calendar. As the dates of Hajj also vary slightly year to year, so does the actual day of Eid Al Adha. Normally, five days before and after Eid, most businesses remain closed and restaurants may have shorter operating hours. In 2021, Eid Al Adha is likely to fall on 20, 21 or 22 July, depending on the sighting of the moon.
SAUDI NATIONAL DAY HOLIDAY: This special day is to celebrate the unification of the Kingdom of Saudi Arabia and is held annually on 23 September. All businesses are closed for this national holiday, however each year this day is celebrated with many special events and activities around the country and is a special time to visit Saudi Arabia.
There are also many well-equipped pharmacies in AlUla city.
For emergency situations, please go to Prince Abdulmohsen Hospital in AlUla or call the Saudi Red Crescent to request an ambulance 997.
How do I apply for a job in AlUla/heritage sites?
We are here to help you Experience AlUla in the best possible way. Have a question or enquiry? We would love to hear from you.
FAQ's and What to Expect
Learn about AlUla's culture and explore trip ideas and day-by-day itineraries of what to do.
Questions About AlUla
Have a general enquiry about visiting AlUla? Please call a representative at 920 025 003 9am - 5pm Sunday - Thursday.
Have your plans been cancelled or do you wish to go on a later date? Contact a representative at 800 880 3023 between 9am - 5pm 7 days a week to help make your changes.
Give Us Your Feedback
In our efforts to continually improve and learn from guest feedback, we would appreciate your time to take our survey.
Register for our e-newsletter
As AlUla opens as a year-round destination, subscribe to our e-newsletter to be one of the first to know when we open our heritage sites, launch new experiences and announce special events.
FIND OUT HOW TO GET TO & AROUND ALULA
Getting to AlUla by air or by car is simple, and once you’ve arrived, you have several options for exploring its endless wonders. Find out more about airports, rental cars and driving in Saudi Arabia.