• Refunds are allowed up to 3 days before the experience date or request a refund using the contact us form.
• Please note that any bank credit card charges cannot be refunded.
• If you’ve registered your account, you can log in and make changes to your booking.

Allergy notice

• The experience involves the use of incense, which may not be suitable for individuals sensitive to fumes or fragrances.

Health notice

• The experience takes place in mud dwellings which may cause discomfort for those sensitive to dust.
• Please note that the use of incense for medicinal or health purposes are not to be taken literally, and should in no way be interpreted as guidance. Always consult a qualified health professional before using any medicinal substance.
• The experience features close-range projections which may cause discomfort for individuals sensitive to flashing lights.
• The experience is setup within small, enclosed spaces and may not be suitable for individuals with claustrophobia.
• Guests will be required to step over door thresholds, bend through low doorways, and climb and descend uneven stairs to view the terrace spaces.