Useful contacts

Be prepared for any eventuality and ensure you’re able to enjoy AlUla and all its rich treasures with complete peace of mind. Don’t hesitate to get in touch if you have a query or you need assistance.

AlUla Call Centre

For any questions about AlUla call +966 92 002 5003 from 09:00 to 21:00, seven days a week to speak to a representative. After arrival, you can also find all the information you'll need at AlUla's Visitor Centres.

Emergency numbers

Police: 999
Saudi Ambulance: 997
For traffic accidents: 993
Highway Patrol: 996

Booking changes

Do you wish to go on a later date? Contact a representative at 00 966 920 025 003 to help make your changes. available daily, 9:00 am - 9:00 pm.

AlUla Call Centre

For any questions about AlUla call +966 92 002 5003 from 09:00 to 21:00, seven days a week to speak to a representative. After arrival, you can also find all the information you'll need at AlUla's Visitor Centres.

Emergency numbers

Police: 999
Saudi Ambulance: 997
For traffic accidents: 993
Highway Patrol: 996

Booking changes

Do you wish to go on a later date? Contact a representative at 00 966 920 025 003 to help make your changes. available daily, 9:00 am - 9:00 pm.

Everything you need to know

Be inspired and informed ahead of your visit

Practical information

Take the pain out of planning your holiday with these useful facts and travel tips

Things to do

Discover show-stopping natural wonders, thrilling adventures, hidden valleys, and a labyrinthine Old Town

Food and drink

World-class chefs, mouth-watering menus, and spectacular scenery combine

What's on

Explore everything from music and wellness festivals, sports and heritage events and art exhibitions