AlUla's Unique Hospitality

Take a look behind the scenes of Our Habitas and Banyan Tree’s signature hospitality elements that engage, inspire and welcome guests.

Noor Sliman

 

22 Jul 2024

If you're checking into Our Habitas AlUla and Banyan Tree AlUla, two of the city’s most prominent five-star luxury resorts, you can expect some of the best service in the region when you walk into the stunning properties.

However, you might be surprised to encounter a special depth of warmth and relaxation at these properties. Their entrances, opulent yet inviting, and elegant yet comfortable, set the stage for an experience that is both grounding and awe-inspiring. This refined art of hospitality at both resorts is what underlines the properties’ mission to makes visitors feel present and open to the unique, memorable experiences ahead.

The essence of this experience, however, would be incomplete without the human touch and the unique ambiance at Our Habitas and Banyan Tree. The human element, characterised by warm smiles, engaging conversations, and a sense of familiarity, is irreplaceable. And each property’s distinctive style and practices form the foundation of their unique hospitality.

At Banyan Tree AlUla, the experience begins with a welcome ceremony featuring authentic bakhoor and homemade iced tea infused with moringa from local AlUla farms. You are refreshed with cold towels and greeted warmly by staff, including Saudi professionals who imbue the ceremony with their country’s signature charm and warmth.

Upon arrival at Our Habitas AlUla you will participate in a unique welcome ceremony – a feature of Our Habitas around the world – that reflects the local culture and nature. You are asked to set an intention for their stay, whether it is to relax, learn, or experience nature, enriching your overall experience and helping you feel more involved and present during your stay.

The AlUla experience at both properties aims to help everyone appreciate the destination's wonders in a relaxed, informal manner. You are encouraged to immerse yourself in the natural beauty and culture of AlUla through playful and inviting activities. For instance, Our Habitas AlUla offers a sound bath under the stars, an extraordinary experience that differentiates it from other regional offerings. A significant aspect of the hospitality at Our Habitas AlUla is also the communal Sunday meals, which use food — a universal cultural element — to bring people together.

Article Hub

Get to know the stories behind the experiences and iconic locations in AlUla. A global network of travel writers have scratched beneath the surface to bring to life all aspects of the destination

Read all articles